Our People

OUR PEOPLE

EXPERTISE AND TOOLS

Our international expert network grows your profitability and competencies of your management and key resources. You get means and tools for heavier competition. 

Our experts possesses over 150 years of  joint-experience with global quality brands from service businesses and ICT-sector to support your success. Our network includes also many hotel,cruise and travel  industries experienced executives, experts, researchers and world leading hospitality educational institutions which connects you timely and directly to the most recent Demand Management best practices, research publications and tools before your competition. 

Our professionals

  • Expertise:

    Our professionals have international experience from executives roles from various industries.

  • Branded Experience:

    Our professionals have worked, consulted and coached international corporates,as well as, development oriented SMEs.

  • Education:

    Our experts and coaches possess specilization degrees on their areas of expertise, bachelors and masters degrees (preferably MBA or similar business orientation) or doctorate degrees from most reputable educational institutions in the world..

  • Location: Finland, Sweden or Dubai
More info

More detailed information of our professionals by phone + 358 50 537 86 02 OR email info@intocc.eu

 

 

 

 

 

 

Tiina-Maija Bergman - Revenue Management and Business & Personal Coaching, Hotels/F&B

  • Expertise:

    developing hotel operations using best practices, pricing culture, new food and beverage concepts, media and marketing in restaurant business, revenue management as well as business coaching

  • Branded Experience:

    InterContinental Hotels & Resorts (IHG), The Pearl, The Atlantis, Table4Me, Restaurant Diary

  • Education:

    BSc. in Hospitality Management, NLP Master Practitioner

    Languages : Finnish (native), Swedish, English

  • Location: Dubai, UAE

Tiina-Maija is a cosmopolitan hotel professional based in Dubai since 2003. There she provides her clients a internet based F&B solution for making reservations, demand management, administration and marketing. Her passion is to help and support companies and individuals to discover and use their inner strengths better.

More info

During her 16 years in the Middle East, Tiina-Maija has held many leadership positions in both local and internationally operating upscale hotel and restaurant operating and development companies in Egypt and Dubai (UAE). Her specializations include developing hotel and restaurant operations using best practices, pricing culture, new food and beverage concepts, media and marketing in restaurant business, revenue management as well as business coaching.

Ville Kajatsalo - Customer Analytics and Profitability, ICT

  • Expertise:

    Management accounting like budgeting, forecasting, customer profitability analysis and pricing tools and projects. In addition Ville has experience in finance and service industries, logistics and core industries.

  • Branded Experience:

    Elisa Telecommunications (Finnish market leader)

  • Education:

    Customer Analytics and Information Professional - Languages : Finnish (native) and English

  • Location: Helsinki, Finland

Ville has 15 years of experience in creation and implementation of managerial reporting systems and processes within various industries like financing, telecommunications, core industries and service & retail. 

More info

Ville´s vision for good Business Intelligence (BI) is that first and foremost people are required with good understanding of general business and experience of IT methodologies with out of the box thinking skills in order to generate the overall business picture. Ville´s core experience is in management accounting like budgeting, forecasting, customer profitability analysis and pricing tools and projects. 

Markus Kauppinen - Distribution Channels, Hotel Solutions, Demand Management Consulting, Hotels/OTA/Tour Operators

  • Expertise:

    revenue management, demand management, pricing , hotel solutions, communication & distribution and sales channels and e-commerce delivery & contracting, 

  • Branded Experience:

    Rezidor Group, Expedia, Sokos Hotels, Restel Hotels, Kämp Group, Aurinkomatkat (Tour Operator)

  • Education:

    MSc. Political Science, BSc. in Hotel and Restaurant Management

    Languages : Finnish (native), Swedish, English

  • Location: Helsinki, Finland

Markus has over 25 years of work experience in highly competitive hospitality and travel industries in Finland and abroad. He has held key positions in revenue management, demand management, pricing, Ecommerce and distribution and sales within the hospitality and travel industries from independent hotels to hotel chains to on-line travel agencies (OTAs) to tour operators (TO) including university level educational responsibilities.

More info

Markus has been in hotel opening teams, building hotel chain web pages and booking engines (ie. www.hotellimaailma.fi and www.glohotels.fi) and being responsible of corporate level revenue management planning and implementation.

A very strong track record of revenue growth. The ability to track and analyse patterns both marketwide and specific as well as being able to create an environment of success and be a catalyst for positive change. Markus has trained corporate clients and been a lecturer of Hotel and Restaurant Management at Haaga University of Applied Sciences.  

Pekka Rönkkönen - E-Commerce, Tourism/DMO

  • Expertise:

    Tourism e-business, Web Development, Ecommerce, web portals, information management

  • Branded Experience:

    Blancco Oy Ltd, Mehiläinen, Etelä-Karjalan Osuuskauppa, Linnan Kehitys Oy, Karelia Expert Oy, Koli, Sininentie

  • Education:

    Bachelor of Business Administration

    Languages : Finnish (native) and English

  • Location: Joensuu, Finland

Pekka is a travel and e-commerce expert. He has worked in e-business development for various tourism areas since 2008.

More info

Pekka and his team have designed and implemented web portals for the following areas: (for example) the North Karelia, South Karelia, North Savo, Häme and nationally, he has worked as the head designer and implementer at a project called "Tietovarannot" (information system) for the University of Eastern Finland. 

Göran Skugge - pricing and pricing tools. Manufacturing/Retail

  • Expertise:

    Price optimization, innovative pricing strategies and pricing tools development

  • Branded Experience:

    Decision Focus Inc, Tallus and many branded B2B and B2C customers in the Nordic regions and globally

  • Education:

    Ph.D. in Engineering from the Royal Institute of Technology Stockholm, M.Sc. from Stanford University, M.Sc. from the Royal Institute of Technology Stockholm

    Languages : Swedish (native) and English

  • Location: Stockholm, Sweden

Göran has managed a great number of pricing projects in a variety of business sectors: airline and media companies, rail transport, manufacturing industry, financing, and retail more than 20 years in consulting.

More info

Göran’s international consulting career spans all sectors of pricing, from developing innovative, value-based pricing strategies to designing, developing, and implementing state of the art pricing systems in various industries. His current specialization is Price Optimization where prices are set based on the customers’ willingness to pay. When not busy on consulting projects, you will find Göran outdoors on cross-country skis or biking.

Elina Välimaa- Sales Coaching Trainer & Business Coaching, ICT/Retail

  • Expertise:

    Coaching Sales Skills training and business coaching

  • Branded Experience:

    Nokia, Nokia Siemens Network (NSN) and independent major brands in Finland and Russia

  • Education:

    Master of Science degree in International Marketing, Associate Certified Coach by International Coaching Federation (ICF),MBTI- behaviour type indicator and SHL personality test certified feedback coach

    Languages : Finnish (native), Swedish, English, Russian

  • Location: Espoo, Finland

Elina supports clients in harnessing competence management and coaching on leadership development – also in customer interface. Elina's clients are typically Finnish-originated, global organizations and expert and service organizations of different sizes.

Elina has 15 years of international experience in developing and managing business, people and processes. Her strengths are around the ability to facilitate change, from definition until implementation phase. 

More info

Elina finds it inspiring to help organizations to continuously learn and renew – to see change as a process, and individuals as strength and resource to get the process implemented. 

Sam-Erik Ruttmann, Business Development, Contracts and Asset Management, Hotels

  • Expertise:

    All aspects of hospitality from development, management, and operations to owners' representation. Multi segment brands from luxury to budget brands,from hotels and serviced apartments to fractional ownership. Multi continent knowledge with a focus on entry and expansion strategies in Asia Pacific and Middle East.

  • Branded Experience:

    Hyatt, InterContinental, Regent, Amari, Dusit, Langham  

  • Education:

    B.Sc in Hotel Administration, University of Nevada, Corporate Management Training Program with Hyatt International

    Languages : Finnish, Swedish, English (native)

  • Location: Helsinki, Finland

Sam-Erik international career as a hotelier including leadership positions for 39 years, in 4 continents, primarily in Thailand and Gulf area of the Middle East. 

More info

Sam-Erik international career as an hotelier includes leadership and expert positions for 39 years, in 4 continents, primarily in Thailand and Gulf area of the Middle East. Sam-Erik’s passion is to setup hotels up for success, where the customer is the center point of our existence, where nothing is impossible. His other passion is music ranging from Motown funk to French Baroque Operas. He loves to travel and can be found strolling in museums, art exhibitions and trying out local street food.

Kalle Ruuskanen, Guest experience management, Sales development, Consumer Brands

  • Expertise:

    Guest Experince, Stragegy, Management systems, Company Culture, Team Building, Super Brands, Operational Diciplines

  • Branded Experience:

    Starbucks, WHSmith, Hotel Kämp, Finnair, FinlandiaHall, Stockmann, Royal Restaurants

  • Education:

    BSc in Hotel, Restaurant & Tourism Management in , SSP Academy: Franclin Covey Leadership cource

    Languages: Finnish (native) and English

  • Location: Helsinki, Finland

Kalle has over 20 years of experience in hotel, restaurant and retail field. Kalle is one of the leading hospitality, guest experience and change mangement experts in the Nordic Countries. His core areas of expertise are in Guest Experience, Change Management, Innovation, Brand & Concept development and Company Culture.

 

More info

Kalle has over 20 years of experience in hotel, restaurant and retail field. Kalle is one of the leading hospitality, guest experience and change mangement experts in the Nordic Countries. He is wellknown for his cabability in running substantial turnaround cases and driving sustainable change.. Kalle has been sitting in the executive board of large global retail and hospitality company running more than 2500 units in 30 countries and he has acted as CEO of Nordic region running 260 units in 60 locations in Norway, Denmark, Sweden, Finland and Estonia.. 

 

Helena Raulos, Strategic communication and marketing, brands, consumer concepts

  • Expertise:

    Strategy, leadership, change management, corporate and marketing communication, company image, media and publicity, marketing, branding, target groups, service concepts.

  • Branded Experience:

    Consumer brands like Disney, Guinness, Mattell, Weight Watchers, consumer concepts and services for various target groups (women, families, aging people), media brands Sanoma, Egmont, Third Age, Business-to-Business services to SME´s and listed companies, City brands.

  • Education:

    University of Helsinki, Master of Arts, authorized Member of Management Consultants LJK, international management and leadership executive programs, marketing and digital business trainings.

    Languages: Finnish (native), Swedish and English

  • Location: Helsinki, Finland

Management is communication and communication is management. Helena is raising the value and reputation of your company by combining management, leadership and communication.

More info

Helena is internationally experienced communications strategist and media director coaching, consulting and training management groups and staff.  She helps in external and internal communication and marketing for the changing needs of the Client Company. Helena is true professional with wide life and work experience.  She is deeply committed in gaining the best results in close co-operation with the management group of the Client Company.  

Our expertise network for knowledge and tools consists around 20 companies in Finland and internationally. They can support your business development actions fast and cost-efficiently. We are happy to provide more information of them, when we know your specific needs and wants. 

 

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